AGIA Affinity Platform
Problem Solvers.
Brand Drivers.

Sophisticated Marketing.
Accelerated Affinity Programs.

AGIA affinity marketers craft innovative strategies to fuel program growth. Working hand-in-glove with our in-house AGIA Administration, we leverage sophisticated, high-performance marketing databases, complex queries and data analysis, to help you engage new segments, cross-sell, upgrade, and more.

 

Lifecycle Marketing

From acquisition through retention- each touchpoint in a member's lifecycle is an opportunity to grow your relationship and solidify your brand. We work as an extension of your organization representing your brand through communication, seamless enrollment, new product marketing, and exceptional branded customer service.

Market Research

The “best products” are competitively priced and offer value to your members. By keeping a pulse on the affinity marketplace, membership, and general consumer trends, we find new ways to suit member needs and buying preferences.

Science-Driven

We identify, store, and analyze the value of actionable sources of data about members and program participants – giving us the knowledge to intelligently adjust our creative approach and generate maximum results from every marketing event.

Multi-Channel

Our systems and processes are designed to interact with each other and seamlessly support integrated channel marketing. We talk to your members across channels including newsletters, email, websites, social media, phone, and traditional paper-based communication.

Test/Learn

Continuous improvement is an essential part of our DNA, requiring a rigorous, data-driven test-and-learn methodology. Through statistical validation and thoughtful test constructs- we can uncover reliable results that we can explain. And when tests don't work, we learn too.

Single Source Data

Because we own our marketing and administration operations, AGIA has built a technology platform that leverages a single source of data for planning, execution, and measuring campaign performance. This opens the door for individual offers; launch on-demand, auto recurring, or event-triggered campaigns.

 

Is your current program marketing generating the results you expect? Let’s explore how AGIA marketing can drive your brand further.

Innovation @ AGIA

AGIA brings a rich mix of products, rates and benefits – plus the strength of long-term relationships with our carrier partners – to meet today’s reality of changing needs in a dynamic marketplace. New product innovation is fueled by market knowledge and executed with top-rated carrier partners. We’re fortunate to work with top insurance carriers and service providers who share our focus for innovation.

Products & Services

With extensive experience with life, accident, health, disability, travel, and security, our portfolio of competitive products continues to expand, allowing us to meet the changing needs of our clients’ members and grow program participation.

Accident & Health Products

  • AD&D
  • Participant Accident
  • Accident Disability
  • Travel Accident
  • Hospital Income
  • Critical Illness
  • Business and Office Overhead
  • Long Term Disability
  • Short Term Disability
  • Dental & Vision
  • Prescription Drug
  • Hearing Aid
  • Chiropractic Care
  • Long Term Care
  • Home Health Care
  • Teladoc
  • Nurse-line
  • Major Medical
  • Short Term Medical
  • Medicare Supplement
  • TRICARE Supplement
  • Non-Profit Unemployment
    Insurance

Life Products

  • Whole Life
  • Group Term
  • Individual Term
  • Level Term
  • Joint Term
  • Final Expense
  • Universal Life

Property & Casualty

  • Automobile
  • Homeowners

Travel & Security

  • Medical Evacuation
  • Travel Assistance
  • Travel Assistance
  • Kidnap & Ransom Negotiation
  • Roadside Assistance
  • Identity Theft
  • Pet Insurance
  • Auto Warranty
  • Prepaid Legal
 

Are you able to customize products to meet your changing member needs? Let’s explore how AGIA product innovation can drive your brand further.

AGIA Administration AGIA Administration

Administration:

Integrated. Integral.
Designed for Affinity.

AGIA’s administration operation was built from the ground up, and fully integrated with marketing on a shared data technology platform — enabling us to tailor offers, provide fast error-free enrollment and exceptional client-branded customer service.

 

With a relentless focus on execution and a defined process for continuous improvement, AGIA administration is designed to increase member satisfaction and client peace of mind.

 

Enrollment

Member satisfaction begins with easy enrollment -- from fast and error free application processing and digital enrollment, to simplified wizards optimized for mobile phones and tablets. For paper applications, our business rules speed the review and approval process. Our telesales team includes licensed agents to sell or service products that require licensure.

Underwriting

We handle full-service insurance underwriting for a variety of products. We are one of a few administrators entrusted with maximum underwriting authority levels from our carriers, resulting in our ability to streamline and optimize the policy issue process from receipt of application to certificate issue.

Fulfillment

All fulfillment communication is client branded and supported by a transactional communications stream that informs members of the status of their application and approval. After approval, your member’s fulfillment packet is triggered, assembled, and delivered using our Print on Demand solution.

Customer Service

Excellent customer service is the cornerstone of a successful member program. Workflows in our Member Benefit Center are designed to improve timeliness, quality, and first encounter resolutions. Transparent management of real time individual and team performance metrics provide actionable insights for continuous improvement.

Claims

We are a full-service insurance claims adjustor from point of receipt to payment. With claim authority on a wide variety of insurance products, we have developed a process focused on ensuring that claim submission requirements are clear and streamlined and members receive their entitled benefits quickly and accurately.

Billing

AGIA’s premium billing solution is integrated as part of our administration system offering members multiple secure ways to pay their premium, seamlessly presenting members with billing and coverage related information. Customer service representatives have a singular view of the insured to provide an exceptional level of service and increase member satisfaction.

 

Is your current program administration running smoothly?
Let’s explore how AGIA administration can drive your brand further.