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At AGIA,
our culture and
our people set us apart.

 

Throughout our 60-year history, we have been fortunate to attract talented individuals who are difference-makers for their clients, their colleagues, and their communities.

Today there are 250 associates at AGIA – marketers, data analysts, developers, researchers, customer service advisors – working together as a team to drive our clients’ success.

To make a difference. Whether you are just starting out or looking to accelerate your career, at AGIA you’ll find a dynamic and supportive culture with people who share a positive attitude, intellectual curiosity and emotional intelligence. Join us.

 

AGIA Locations

AGIA Headquarters
Carpinteria, CA

 

Located only a few blocks from the beach on the central coast between Ventura and Santa Barbara and about 85 miles north of Los Angeles, our AGIA headquarters is home to our leadership team, along with our marketing, digital marketing, database, finance, information systems and human resource teams.

AGIA Customer Care Center
Scottsdale, AZ

 

Our state of the art customer care facility is home to AGIA’s member benefit administration operations and associates including telesales, claims, application processing, policy issue, fulfillment, customer service and underwriting. Located in Scottsdale with convenient public transportation and covered parking.

 

     Current Openings

    

 

Recruiting @ AGIA

Bringing the right talent to our team is essential to our ongoing success. Our goal is to keep candidates informed of where they stand in the recruitment process along the way. Please understand we cannot accept resumes for positions not listed above. Learn more about our process.

Recruitment FAQs
 

AGIA Social Responsibility

AGIA is committed to making a difference in our communities and in the lives of others - from corporate-led activities to supporting the causes and organizations that are important to each of our associates.

 

AGIA DreamBuilders Program

Helping our associates make a difference in their communities.

Matching Donations

AGIA matches our associates’ donation of money and/or time to the non-profit organizations or charitable causes of their choice.

Support for Schools

A monetary donation is made to each associate’s choice of school or educational program with no associate match required.

Donation for Board Service

Associates who share their talents by serving on a non-profit board of directors or charitable cause receive an annual donation for their service.

Time-off for School Programs

Associates receive up to four hours of paid time off for sharing their interests or expertise within a school system, like Career Day or mentoring.

 
 
 
 

The SHINE Award

Pictured: Karen Osgood, Organizational Development Manager, proudly holds the awards with Customer Success Manager Christine Sharma and Karen Williams.

Master of People Development

Starting on May 2, 2017, TalentSpace Live, the Halogen customer conference, celebrated two days of connecting face-to-face with customers and partners to learn together how to bring out the best in people and teams.

Halogen recognized four of their customers in an awards ceremony on day one of the conference. The SHINE award recognizes customer success in Shaping HR Innovation and Excellence.

AGIA received the Master of People Development award, which states "You're head of the learning and development class. Your people are key to achieving your organization's goals, so you've created programs to provide learning and development opportunities of all kinds. You want employees to grow and see a future in your organization because their success contributes to your organization's success. You're enabling employee development through stretch assignments, team collaboration, regular coaching and feedback, strengths-based development and other skill-building activities."

 

Mei-Ling Fry awarded Outstanding Employee Campaign Manager by United Way of Santa Barbara County

Pictured: Mei-Ling Fry accepts the award for Outstanding Employee Campaign Manager

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96th Annual Awards Celebration

Mei-Ling Fry was awarded Outstanding Employee Campaign Manager at the 96th Annual Awards Celebration for the United Way of Santa Barbara County (UWSBC). The award is presented to an individual who leads a successful United Way fundraising campaign within their workplace.

Fry, who is the Assistant Vice President of Human Resources at AGIA Affinity, first became involved with the United Way in 2003 and has led a committee to develop fundraising campaigns and initiatives at AGIA for the last three years. Her and the committee’s efforts resulted in a total contribution of over $72,700 to UWSBC last year. Fry attributes these successes to the dedication and enthusiasm her committee has for the United Way’s mission and the giving spirit of AGIA’s culture. “The United Way has always been close to AGIA’s heart and we want to continue promoting what we’re passionate about,” Fry says. “We value the importance of giving back to our community and that’s what we love most about working with the United Way.”

Giving back to the community at large has always been a value of AGIA’s culture. Julie Capritto, Chief Operating Officer at AGIA, explains “At AGIA, we strive to contribute to the well-being of our employees, our community, and our clients. It’s important for us to make a difference in the lives of others and be a source for improving the quality of life. Mei-Ling embodies this vision through her selfless commitment and caring heart. We are delighted she has been recognized by the United Way of Santa Barbara County with this year’s award.”

Fry advises that the secret to a successful fundraising campaign is to “pick a theme, run with it, and make it fun for the employees.” Last year’s fundraising theme “Game On!”, inspired by old school video games like Pac Man and Nintendo classics, energized AGIA employees for a spirited week of gaming, raffles, and food trucks—all while raising funds for UWSBC.

“There are so many opportunities to give back and in different forms,” Fry concludes. “Whether it be your time or money, nothing is too small. Even if only one person is impacted, we’ve put a little more kindness in the world.”

Near and Dear Interview:

We’re pleased to shine a light on associates who actively volunteer in their community and the causes that are important to them.

Girl Scouts

This week’s Near and Dear interview is featuring Laura Achee. Laura started with AGIA almost 11 years ago as a Sales and Customer Service Representative supporting our non-profit division, Unemployment Services Trust (UST). Since then Laura has been promoted several times, currently serving as the Manager of UST Customer Service and Sales. In her role Laura is responsible for managing and participating in UST enrollment and customer service and retention efforts.

What Nonprofit or Cause are you involved in?

(LA): I’m involved with the Girl Scouts, a nonprofit youth organization for girls founded in 1912. Girl Scouts prepares girls to empower themselves and promotes active citizenship through activities including camping and community service. I run a troop of 20+ girls and serve on the leadership committee for Ojai and Ventura. I am also the Board Liaison for Girls Scouts of the California Central Coast.

Tell us how you first got connected/involved.

(LA): I joined 7 years ago when my daughter, Hazel, started Kindergarten. I started off as a Co-Leader and currently serve as the Leader for her troop. I spend about 10 hours a week on troop activities and some more time serving on a committee. The Girl Scouts has a council and that council serves from Santa Cruz to Thousand Oaks. Each service unit has a committee that reports up to the council. This committee is essentially the layer between volunteers and paid employees and I oversee a service unit with 48 troops. For the committee I am responsible for all delivery and distribution of the cookies to the 48 troops. The mission of my role is to teach leadership skills to the girls. I take the things I have learned from AGIA, like leadership training, and convert that knowledge into leadership training for 2nd to 6th grade, with more of a focus on 6th grade. We plan events, fundraisers, and service projects. Last year the girls had to implement and execute a Bronze Award, the highest honor a Girl Scout Junior can achieve. This project involved research on car idling and how it impacts the environment. The troop did an education campaign to the school for parents, principals and teachers as to why it’s important to not idle the car while waiting in the pickup line for your child. They did another survey after the fact to see if the campaign had an effect on behavior and presented their findings at a Girl Scouts meeting in Thousand Oaks to inspire other girls with their service projects.

Why did you decide to get involved?

(LA): Both of my kids are active in sports but I wanted them to join something service based, so we joined the Girl Scouts. Part of what I love doing is serving nonprofits. I wanted my kids to have that impact on people around them and Girl Scouts is a good fit for leadership and service.

What is your favorite part about being involved?

(LA): I get really proud when I see these girls accomplish things I wouldn’t have expected them to be able to do at their age. We have had some epic failures in our camping trips, and it doesn’t intimidate the girls to go out and try again. One trip we had a bear eat all of our food and one of the girls was getting out of her tent to use the bathroom when this happened, so she witnessed the whole thing! Once we got stranded in the mud and had to be towed out by a 6-wheel vehicle. All the girls were covered in mud and hungry but they made the most of it and sang songs and kept each other happy.

What would you tell someone who is thinking about donating or participating with your cause?

(LA): I would say talk to a parent involved. Every troop is different so it’s important to find a troop leader that fits your likes – some do a lot of camping and some do all service projects. Most councils host a site where you can sign up and they will reach out to you directly about the troops in your area.

What do you do when you aren't changing the world for the better?

(LA): I go to live shows and concerts as much as possible, that really revives me. I also hike quite a bit when I can, but honestly my favorite things are coffee and napping. You give me any option on what to do that day and those are the first two options I will choose.

 

 

Metropolitan Youth Symphony (MYS)

 

 

Work/Life Benefits

We believe the best way to provide excellence to our clients is to hire talented, motivated associates and provide them with outstanding benefits.

 

Insurance and Financial Benefits

  • AGIA 401(k) Retirement Savings Plan
  • Medical, Vision, and Dental Insurance
  • Life and Accidental Death & Dismemberment
  • (AD&D) Insurance
  • Short Term and Long Term Disability
  • Supplemental Insurance Available
  • Flexible Spending Account (Section 125)
  • Group Travel Accident Insurance
  • Long Term Care
  • Emergency Assistance Plus (EA+)
  • Pet Insurance

Time Off and Additional Benefits

  • Paid Holidays
  • Vacation Time
  • Sick Time
  • Personal Holiday
  • Professional Development Opportunities
  • Business Coaching Services
  • DreamBuilders Charitable Giving Program
  • Casual Dress All Year
  • Flexible Work Schedules
  • Associate Referral Bonus Program
  • Adoption Assistance