Affinity has been our single focus for more than 60 years.

AGIA has grown steadily from a small insurance agency in the late 1950s to what we are today: a technologically advanced, multi-faceted, full-service broker, marketer, and administrator managing insurance and non-insurance benefit programs for over 100 affinity groups representing over 30,000,000 members.

 

AGIA Vision

We will continue to create products and services that add value to and strengthen the relationships between our clients and their members. Our business will be conducted in such a way that it shall contribute to the spiritual, social and economic well-being of our employees, our community and our clients. We will make a difference in the lives of others and be a source for improving the quality of life.

AGIA Mission

We strive to lead the industry in the development and delivery of insurance benefits and services that enhance the relationships between affinity organizations and their customers. The reason we exist and the foundation which guides our actions keeps us disciplined and focused, and results in success for our clients.

 

"The right product, to the right member, at the right time."

James B. Wigle, CLU

James Wigle founded AGIA in 1956 when he pioneered a program marketing group insurance through the mail to identifiable groups.

 

Over time, Jim refined his model of offering special benefits to group members based on the unique needs of each group.

 

When John Wigle joined AGIA in 1976, he continued to build on the foundation created by his father. John keeps our focus on meeting specific needs of each membership group and customized product benefits to best fit the needs of their members.

 

With no silos, and a commitment to smooth, hassle-free program management for clients, AGIA has become known for innovation, for delivering a great member experience and for protecting the client brands entrusted to our care.

 

AGIA Affinity Leadership

John B. Wigle

Chief Strategy Officer
and Chairman

John joined AGIA in 1976 and serves as Chief Strategy Officer and Chairman. Through his leadership, AGIA has become the largest privately-held third party broker, marketer, and administrator in the affinity marketplace.

AGIA clients continually leverage John’s experience, energy, marketing expertise, and commitment to results. His vision is simple: to lead an organization that generates the best direct marketing results in this business, and to support it with full-service, customer-focused administration. With John's guidance and direction, AGIA is reaching client goals with investments in the latest in systems technology and the best people available.

John is a Charter member of the Professional Insurance Marketing Association (PIMA) and a past Board Member.

In his community, John is a member of the United Way Board of Directors, serves on the Strategic Revenue Committee and is Chairman of the Board. He is also Secretary for the Santa Barbara Chapter of the World's President Organization.

J. Christopher Burke

President and CEO

Chris joined AGIA in 2016 and serves as President and CEO. Chris is responsible for connecting the dots of strategy and execution to accomplish the company's mission of providing value to affinity group members and growing client revenue.

Prior to joining AGIA, Chris served as president of the American Medical Association’s insurance subsidiary, and has held a number of senior leadership roles throughout his 30-year career in the insurance industry spanning sales, marketing, and operations.

He holds a MBA (magna cum laude) from the University of Notre Dame and a B.S. in Management from the University of Indianapolis. Chris is an inductee into Beta Gamma Sigma's National Honor Society for Business and a Fellow of the Life Office Management Association (LOMA). He serves on the Board of Directors for the Professional Insurance Marketing Association (PIMA) and has twice received its President’s Distinguished Award.

Julie L. Capritto

Senior Vice President,
Chief Operating Officer

Julie joined AGIA in 1987 and serves as Senior Vice President and Chief Operating Officer. She manages all aspects of customer facing and corporate operations, new business onboarding, information systems and human resources. She has extensive financial and process experience including public sector accounting and auditing, as well as nonprofit accounting and consulting in business management and accounting system analysis.

Julie serves on the Boards of the following organizations: Board President for Domestic Violence Solutions of Santa Barbara County; Director UCSB Alumni Association; and Business Giving Roundtable Advisory Committee. Previously, Julie has served on: Women’s Fund of Santa Barbara Membership and Steering Committees, Friends of VADA Santa Barbara High School; Santa Barbara Middle School; and Santa Barbara County Parks Foundation.

Andrew Dowen

Senior Vice President Finance, Chief Financial Officer

Andrew joined AGIA in 1990 and serves as Senior Vice President and Chief Financial Officer. Under Andrew's direction, our Corporate Finance Division has achieved high levels of performance in the areas of corporate treasury management, financial reporting, and audit management. In addition to the overall planning, development and management of AGIA's financial systems, he is also responsible for premium accounting, billing, licensing, risk management, and compliance.

Andrew is currently the Board President of Hearts Therapeutic Equestrian Center in Santa Barbara, CA.

Susan Roe

Vice President,
Marketing

Susan joined AGIA in 1997 and serves as Vice President of Marketing. She leads the creation and development of successful marketing plans and oversees the database marketing and creative services and production departments. Susan has extensive experience with affinity organizations - associations, financial institutions, and union groups.

Susan is a volunteer at Santa Barbara Patient Care Provider and past member of the Board of Directors for the Hospice of Santa Barbara Auxiliary Board.

Carl A. Adamek

Senior Vice President,
Account Management

Carl joined AGIA in 2008 and serves as Senior Vice President of Account Management. His team is responsible for the overall partnerships AGIA has with its clients, carriers, and service providers. He started his career over 25 years ago, as an actuary in a large insurance company, and broker/third party administrators.

Carl is a recent Past President and Board of Directors member of the Professional Insurance Marketing Association (PIMA). Previously, he served on the Board of Directors of the Peoria, IL Symphony, and currently serves as a Board member for Minnetonka, MN Police Department, and the Minnetonka, MN Public Schools Foundation.

Mike Farrell

Senior Vice President,
Chief Information Officer

Mike joined AGIA in 2010 and serves as Senior Vice President of Information Technology. He brings over 40 years of IT experience including 15 years in the financial services sector. He also has deep experience supporting call center operations in strong customer service focused environments. Mike manages application development and IT Infrastructure as well as client and carrier support functions.

He has previously served on the Boards of the Minneapolis area United Way and the Viking Council of Boy Scouts of America. He served as Chairman of the joint Minneapolis/St. Paul United Way Data Processing Committee and Chairman of the Minneapolis area Explorer Scouting Division.

Trace Thaxton

Vice President,
Division Head

Trace joined AGIA in 2012 and serves as Vice President, Division Head of Customer Care and Relations. He leads call center sales and service, claims, policy issuance, document processing, underwriting, quality assurance, training and continuous improvement.

Trace started his career over 24 years ago as a claims representative in a large Property and Casualty insurance company.

Trace previously served as the Treasurer and Board Member for SAMMinistries, an organization dedicated to providing shelter and care to the homeless in San Antonio, TX. Additionally, he was the prior Vice President and Board Member for the Alamo Chapter of Chartered Property and Casualty Underwriters.